Qualification & Eligibility

How do I qualify for care in Florida?
To qualify, you must be a Florida resident (permanent or seasonal) with a documented medical condition appropriate for specialty telehealth management. An Aatma physician will evaluate your medical history and determine whether our treatment approach is suitable for your specific condition during your consultation.

Do I need anything in place before contacting Aatma?
No. We handle the entire process related to your visit and any applicable state‑level steps. After your evaluation and physician approval, we’ll guide you through any required state enrollment or registry processes, and the physician documentation is submitted directly when appropriate.

What if I’m not a good candidate for this therapy?
If our physician determines you’re not an appropriate candidate based on your history and condition, there is no charge for your evaluation. Your wellness consultation is complimentary.

Services & Appointments

What do I get with an Aatma subscription?
Aatma offers three subscription tiers (Vana, Ananda, and Premier) that include monthly telehealth consultations with your dedicated physician, ongoing dosing and treatment guidance, care‑plan optimization, renewal services where applicable, and real‑time support between appointments. All consultations and renewals within your plan are included—no hidden fees.

How often will I see my physician?
Every month if you wish. Unlike traditional services that see patients once or twice yearly, Aatma includes monthly telehealth appointments as part of your subscription so your treatment plan stays optimized.

Can I switch between subscription tiers?
Yes. You can adjust your subscription level based on your needs. Contact our team to modify your plan at any time.

Are consultations telehealth or in‑person?
Both options are available. Initial evaluations must be conducted in person. Follow‑up monthly consultations are primarily conducted via secure telehealth for convenience.

What happens during my initial evaluation?
Your initial consultation typically takes 15–45 minutes and includes a comprehensive medical history review, medication assessment, discussion of your symptoms and wellness goals, physical examination (if applicable), and an individualized treatment recommendation. We’ll also answer all your questions about your care plan.

Treatment & Guidance

Will the physician recommend specific products or approaches?
Yes. Based on your condition, symptoms, and medical history, our physician will provide evidence‑informed recommendations tailored to your needs—including preferred delivery methods, general dosing strategies, and guidance on how to use your therapy safely and effectively.

What if my treatment plan needs adjustment?
That’s exactly why we include monthly consultations. Your physician will monitor your response to treatment and make adjustments to optimize your wellness outcomes. You’re never locked into one recommendation.

Do you provide dosing guidance?
Yes. Physician‑assisted dosing guidance is included in all subscription packages. Our physicians provide specific direction on appropriate dosage ranges based on your condition, tolerance, and goals.

Recertification & Renewal

How often do I need renewal or recertification?
Renewal timing depends on applicable Florida requirements for your specific therapy and clinical situation. Many patients benefit from at least annual or bi‑annual formal reviews, supported by monthly check‑ins through your subscription to keep treatment aligned with your needs. Recertifications, when required, are included in your subscription at no additional cost.

What if I miss my monthly appointment?
You can reschedule with your physician anytime. Your subscription remains active. We understand life happens—we’re here when you’re ready.

Practical Questions

How do I schedule my first appointment?
Visit our website and select your preferred subscription package. Use our HIPAA‑compliant Acuity scheduling system to book your initial evaluation. You’ll receive confirmation and appointment details via email.

What information do I need for my appointment?
Please have your complete medical history, current medications, past medical records (if available), and a list of your symptoms or health concerns. We’ll also send you an intake form to complete before your appointment.

How do I access my patient portal?
After scheduling, you’ll receive login credentials for secure access to your medical records, appointment reminders, and messaging with your physician via our HIPAA‑compliant patient portal.

Payment & Billing

What are your subscription prices?
Aatma offers three packages: Vana ($11.99/month), Ananda ($18.99/month), and Moksha ($29.99/month), billed annually for convenience. All packages include monthly consultations and any applicable renewals.

Do you accept insurance?
At this time we are not insurance‑based. Please continue to review our FAQ, as this may change in the future.

What if I’m not a candidate after evaluation?
If you don’t qualify for our therapeutic approach, there is no charge. If you qualify but decide not to proceed after your evaluation, a $15 administrative fee applies to cover clinical assessment and documentation.

Can I get a refund?
Yes. If you’re unsatisfied with your initial consultation, contact us within 7 days for a discussion about your concerns. Refund policies are detailed in our Terms and Conditions.

Privacy & Compliance

Is my information confidential?
Absolutely. Aatma maintains strict HIPAA compliance. All medical information is encrypted, securely stored, and never shared without your consent, except as required by law.

How does Aatma handle my medical records?
Your physician maintains detailed medical records in our secure system as required by Florida law. These records are kept confidential and can be requested by you at any time.

Still Have Questions?

Contact Aatma directly via our website or schedule a complimentary consultation with our team. We’re here to answer any questions and help you begin your personalized wellness journey.