Here’s a cannabis‑neutral rewrite of your Terms and Conditions. I’ve preserved your legal protections, Florida‑specific compliance language, and telehealth structure, but removed explicit “medical marijuana / cannabis / OMMU/MMUR” references and reframed them as “state‑regulated therapies” and “applicable Florida law.” You can selectively re‑insert marijuana‑specific language into versions used only for patients (not Stripe/Squarespace), if needed.
Terms and Conditions — Aatma Telehealth
Effective Date: December 2025
Last Updated: December 9, 2025
1. ACCEPTANCE OF TERMS
By accessing or using Aatma Telehealth’s services (including our website, patient portal, and telehealth platform), scheduling an appointment, or providing personal health information, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use our services.
2. ABOUT OUR SERVICES
Aatma Telehealth is a Florida‑based medical practice providing specialized evaluations, consultations, and ongoing patient care through both in‑person and telemedicine appointments. Our services are delivered by a licensed Florida physician and include:
Initial Medical Evaluation: Comprehensive in‑person assessment, as required by applicable Florida law, to determine eligibility for state‑regulated therapeutic options and to provide any required physician certifications or approvals to the appropriate state agency or registry.
Subscription‑Based Ongoing Care: Monthly telemedicine consultations with physician‑guided dosing and treatment recommendations, guidance on therapeutic delivery methods, treatment plan optimization, and included renewal/recertification services where permitted.
Follow‑up Consultations: Telemedicine appointments available monthly (or as clinically indicated) for patients who have completed an initial in‑person evaluation, consistent with applicable Florida telehealth statutes.
Patient Portal Access: Secure, HIPAA‑compliant platform for appointment scheduling, medical record access, and physician communication.
3. FLORIDA REGULATORY REQUIREMENTS
Aatma Telehealth operates in full compliance with applicable Florida statutes and Florida Department of Health regulations, including those governing physician certifications and the use of telehealth. As a patient, you understand and acknowledge:
Initial In‑Person Examination Requirement: Florida law requires an initial in‑person evaluation with a physician physically present in the same room before certain state‑regulated therapies can be certified or approved. This requirement cannot be waived and is non‑negotiable under state law.
Physician Licensure: Our physician holds an active, unrestricted Florida medical license under Chapter 458, Florida Statutes, and has completed all required state education and training related to regulated therapeutic certifications.
Telehealth for Follow‑Up: Subsequent appointments and renewals may be conducted via secure telemedicine once an established in‑person relationship has been documented, as permitted under Florida telehealth law (including, where applicable, HB 387 and related rules).
State Registry/Agency Notification: Upon eligibility determination where a state registry or state agency approval is required, the physician will submit the appropriate documentation or certification. You are responsible for completing any additional state registration requirements and paying any state fees.
4. SUBSCRIPTION PACKAGES
Aatma offers three subscription tiers (all billed annually):
PackageMonthly CostAnnual CostIncluded ServicesVana$11.99$143.88Quarterly physician consultations, basic guidance, renewal supportAnanda$14.99$179.88Monthly physician consultations, dosing and treatment optimization, renewals includedPremier$20.99$251.88Monthly consultations, priority scheduling, advanced dosing guidance, quarterly comprehensive reviews, renewals included
Payment Terms: Subscriptions are billed annually in advance via secure payment processing. By agreeing to these terms, you authorize recurring charges to your payment method on file.
Cancellation: You may cancel your subscription at any time by providing written notice to Aatma Telehealth. Cancellation becomes effective at the end of your current billing cycle. No refunds are provided for unused portions of paid subscriptions.
No Refunds for Non‑Qualification: If our physician determines you do not qualify for a state‑regulated therapy or certification based on your medical evaluation, you will not be charged for the evaluation. If you qualify but elect not to proceed after your evaluation, an administrative fee of $15 applies to cover clinical assessment and documentation time.
5. INITIAL EVALUATION PROCESS
Scheduling: Appointments are scheduled through our HIPAA‑compliant Acuity Scheduling platform on our website.
Patient Intake Requirements: Before your appointment, you must complete:
Patient intake questionnaire with complete medical history
Medication list and current medical conditions
Informed consent and authorization forms
HIPAA acknowledgment
Evaluation Duration: Initial evaluations typically require 15–45 minutes and include:
Comprehensive medical history review consistent with applicable Florida standards of care
Assessment of current medications and potential interactions
Physical examination as clinically indicated
Discussion of potential therapeutic options
Risk‑benefit analysis specific to your condition
Treatment plan development (if appropriate)
Documentation: The physician will maintain detailed medical records in our secure system as required by Florida law. These records are your property and are available upon request in accordance with HIPAA access rights.
6. TELEMEDICINE APPOINTMENTS
Technology Requirements: Telemedicine consultations require:
Secure internet connection
Device with video and audio capability (computer, tablet, or smartphone)
Private location ensuring confidentiality
HIPAA‑compliant platform (such as Doxy.me or comparable service)
Live, Interactive Consultations: All telemedicine visits are live, interactive audio‑video consultations between you and the physician. Asynchronous consultations or text‑only communication do not meet our clinical standards and are not permitted as primary consultations.
Patient Responsibilities: You agree to:
Ensure your device is charged and working
Log in 5 minutes early
Maintain a private, quiet environment
Provide complete and accurate medical information
Notify the physician of medication changes or adverse effects
Attend all scheduled appointments or provide 24‑hour cancellation notice
Technical Issues: If technical problems prevent completion of a telemedicine visit, the physician may reschedule at no additional cost or, if clinically appropriate and legally permissible, conduct the consultation via telephone.
7. PHYSICIAN‑PATIENT RELATIONSHIP
Establishment of Relationship: A physician‑patient relationship is established when:
You complete and sign informed consent documentation
The physician conducts an initial in‑person evaluation
You formally engage in care through our subscription service
Scope of Care: Aatma Telehealth provides specialized evaluation, certification (where applicable), and ongoing optimization services for state‑regulated therapeutic options. We do not provide:
Treatment for acute medical emergencies
Comprehensive primary care
Mental health or psychiatric treatment
Addiction treatment
Prescriptions for controlled substances outside the scope of applicable state‑regulated therapies
Treatment Plan: Your physician will develop a personalized treatment plan that may include:
Recommended delivery methods and dosing strategies
Expected therapeutic timeline
Monitoring schedule and follow‑up requirements
Alternative or adjunctive treatment considerations
Your Physician: You will work with the same physician throughout your subscription, ensuring continuity of care and optimization of your treatment plan. If your physician becomes unavailable, Aatma will notify you and facilitate transition to another qualified clinician.
8. PATIENT RESPONSIBILITIES & CONDUCT
You agree to:
Honesty & Accuracy: Provide complete, truthful medical history and current health information. Misrepresenting or falsifying medical conditions to obtain a certification, prescription, or approval for state‑regulated therapies may violate Florida law and will result in:
Immediate termination of services
Revocation of any related recommendations or certifications we have issued (where applicable)
Referral to appropriate legal or regulatory authorities
Compliance with Law: Use any physician approvals, certifications, or prescriptions only in compliance with Florida and federal law. Any illegal use, distribution, or diversion of controlled or regulated substances is prohibited and violates these terms.
Behavioral Standards: You agree not to:
Engage in threatening, abusive, or harassing behavior toward staff
Manipulate, falsify, or alter medical records
Attempt to obtain overlapping certifications from multiple physicians for the same therapy
Use false identification or provide fraudulent information
Abuse platform or portal access
Follow‑Up Engagement: Attend scheduled appointments as agreed. Failure to attend three consecutive appointments without appropriate cancellation may result in service termination.
Breach of Terms: Any violation of these terms may result in immediate termination of care and referral to legal or regulatory authorities, as appropriate.
9. LIMITATIONS ON LIABILITY & MEDICAL DISCLAIMER
No Emergency Services: Aatma Telehealth does not provide emergency medical care. If you experience a medical emergency, call 911 or go to the nearest emergency room immediately.
Limitations on Scope: Our evaluations and recommendations are limited to therapies and services within our defined clinical scope. Aatma does not:
Guarantee effectiveness of any treatment
Serve as your comprehensive medication‑management provider for all drugs
Provide diagnosis or treatment for conditions outside our stated scope
Provide long‑term management of medication side effects unrelated to the therapies we recommend
Assumption of Risk: By engaging in treatment with any regulated or controlled therapy, you acknowledge that:
Benefits and risks may not be fully understood and can vary by individual
Therapies may involve risks including but not limited to impaired coordination, cognition changes, dizziness, anxiety, confusion, sedation, blood pressure changes, dry mouth, or other effects
You assume full responsibility for any harm resulting from your use of prescribed or recommended therapies, including safe use and avoidance of activities (such as driving or operating machinery) when impaired.
Release of Liability: You agree to release, indemnify, and hold harmless Aatma Telehealth, its physicians, staff, agents, and representatives from liability arising from:
Your use or misuse of any recommended therapy
Any adverse reactions or side effects
Interactions with other medications
Your decision to drive or operate machinery after using a therapy that may cause impairment
Any unlawful conduct on your part
Your violation of these terms
Not for Everyone: If the physician determines that a particular therapy, certification, or treatment approach is not appropriate or is contraindicated, no approval will be issued. You will not be charged for that evaluation.
10. PRIVACY, CONFIDENTIALITY & HIPAA COMPLIANCE
HIPAA Compliance: Aatma Telehealth is a covered entity under HIPAA. All patient health information is protected under HIPAA Privacy, Security, and Breach Notification Rules.
Your Privacy Rights:
Access: You may access and obtain copies of your medical records within 30 days of request, consistent with federal and Florida law.
Amendment: You may request corrections to inaccurate or incomplete records.
Confidentiality: Health information is maintained confidentially and disclosed only as permitted by law or with your written authorization.
Breach Notification: You will be notified promptly of any unauthorized disclosure of your protected health information.
Complaint: You may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, if you believe your privacy rights have been violated.
Notice of Privacy Practices: Provided separately and explains how your health information may be used and disclosed.
Medical Records Retention: Records are maintained for at least 7 years as required by Florida law, then disposed of securely.
Secure Communication: Telemedicine platforms, portals, and electronic communications use encryption and security measures consistent with HIPAA standards.
Third‑Party Services: Aatma uses HIPAA‑aligned business associates (e.g., Doxy.me for telemedicine, Acuity for scheduling, and Square or equivalent for payments), each of whom maintains appropriate confidentiality and security safeguards and, where required, has executed Business Associate Agreements.
11. FINANCIAL RESPONSIBILITY & PAYMENT
Payment Terms: Subscription fees are due annually, billed in advance. Payment is processed through secure payment processing (such as Square or an equivalent service).
Accepted Payment Methods: Credit cards, debit cards, and bank transfers (where available).
Insurance: Insurance coverage for specialty evaluations and associated certifications may be limited. We recommend contacting your insurer regarding coverage. Aatma can provide documentation for potential reimbursement but cannot guarantee payment; you remain responsible for any unpaid balance.
Fees Not Included in Subscription:
Canceled or no‑show appointments: $25 per missed appointment without 24‑hour notice
Expedited or priority consultations: Additional fees may apply
Medical records copying/transfer: $0.50 per page (Florida standard)
Administrative documentation: $15 per document
Financial Responsibility: You are responsible for all charges incurred for services provided. Submitting charges to insurance does not waive our right to seek payment directly from you for any unpaid portion.
Billing Disputes: Contact Aatma within 30 days of a charge to dispute it. Disputes are reviewed and resolved within 45 days.
Late Payments: Accounts 30 days overdue may result in:
Service suspension until payment is made
Referral to a collection agency
Legal action to recover unpaid fees
No Refunds: Annual subscription fees are non‑refundable except as required by law or in cases of initial clinical non‑qualification, as described above.
12. INTELLECTUAL PROPERTY & PATIENT PORTAL
Patient Portal License: Aatma grants you a limited, non‑exclusive license to access the patient portal for personal healthcare purposes only. You may not:
Share login credentials
Download or reproduce records for resale
Use portal content for commercial purposes
Attempt to access other patients’ records
Physician Intellectual Property: All treatment guidelines, protocols, dosing frameworks, and clinical materials are the intellectual property of Aatma Telehealth and are protected by copyright and trade secret law.
Portal Termination: Upon termination of services or at Aatma’s discretion, portal access may be revoked. You may request copies of medical records before access is terminated.
13. TERMINATION OF SERVICES
Aatma May Terminate Services For:
Non‑payment of fees (30 days past due)
Misrepresentation or falsification of medical information
Threatening, abusive, or harassing conduct
Three consecutive missed appointments without cancellation
Illegal or unsafe use of prescribed or recommended therapies
Violation of applicable Florida or federal law
Patient preference to discontinue care
Patient May Terminate Services:
By written notice of cancellation at any time
Cancellation effective at the end of the current billing cycle
You may request all medical records before your final appointment
Physician May Decline Continuing Care:
For therapeutic reasons if the clinical relationship cannot be maintained
With 30 days’ notice and reasonable assistance with transition to another provider (except in cases of serious misconduct or safety concerns)
Post‑Termination Obligations:
All outstanding balances remain due
Medical records will be maintained as required by Florida law
You may request record transfer to another provider
Any previously issued time‑limited approvals remain valid until expiration unless revoked for legal or clinical cause
14. UPDATES & MODIFICATIONS TO THESE TERMS
Right to Modify: Aatma may update these Terms and Conditions at any time. Changes take effect upon posting to our website unless otherwise stated.
Notification: Significant changes will be communicated via email or notice in the patient portal.
Continued Use: Continued use of services after updates constitutes acceptance of modified terms. If you do not agree, you may cancel your subscription.
15. GENERAL PROVISIONS
Entire Agreement: These Terms and Conditions, together with our Notice of Privacy Practices and Informed Consent forms, constitute the entire agreement between you and Aatma Telehealth.
Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
Governing Law: These terms are governed by the laws of the State of Florida.
Jurisdiction & Venue: You agree to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida, for any dispute.
No Class Actions: You agree not to participate in class action lawsuits or arbitrations against Aatma Telehealth.
Waiver: Failure to enforce any provision is not a waiver of that provision or any other.
Survival: Provisions regarding confidentiality, liability limitations, payment obligations, and governing law survive termination.
16. CONTACT INFORMATION
For Questions About These Terms:
Aatma Telehealth
Email: aatmacarellc@gmail.com
Website: [update to your new URL as needed]
For Privacy Concerns:
HIPAA Privacy Officer
Email: aatmacarellc@gmail.com
For Complaints:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1‑877‑696‑6775
Email: OCRmail@hhs.gov
Florida Department of Health
Website: floridahealth.gov
17. ACKNOWLEDGMENT
By accessing our services, scheduling an appointment, or providing personal health information, you acknowledge that:
You have read and understand these Terms and Conditions
You agree to be bound by these terms
You understand the risks and limitations of telemedicine
You authorize Aatma to provide telehealth evaluation and treatment services in accordance with these terms
By clicking “I Agree” or by using Aatma Telehealth services, you agree to these Terms and Conditions in their entirety.